Another Solution?

There are days in tech support when I wonder how these people have any business being on a computer, let alone our program.

The customer called in. She was transfering data from one machine to another. She already knew how to do this. She could make a backup from one machine and restore it to another. However, the problem came up when the fact arose that one machine had a floppy drive and the other did not.

Most modern machines stopped putting them on anyway.s

Then the next solution was to make a backup to a cdrom. Not a bad procedure, the only problem is that our program can not backup directly to the cd rom. Therefore she can backup to the c drive and then use whatever burning program she has to place it on the cd rom.

Therein lies the problem.

Therefore the customer created another solution.

She was gonna take the computer back to the store and MAKE THEM install a floppy drive.

Yes, thanks, lady. Excellent solution.